Selected Publications

These publications are a good introduction to our group's work and current areas of interest. For additional publications by group members, see our individual pages.

Topics

• Loops and Babble
• Social Proxies
• On Design
• Knowledge Management
• Field Studies and Ethnography

Erickson, T., Kellogg, W. A., Laff, M., Sussman, J. Wolf, T. V., Halverson, C. A., Edwards, D. A. A Persistent Chat Space for Work Groups: The Design, Evaluation and Deployment of Loops. The Proceedings of DIS 2006. New York: ACM Press, 2006.

Halverson, C.,A., Erickson, T., and Sussman, J. What Counts as Success? Punctuated Patterns of Use in a Persistent Chat Environment . The Proceedings of GROUP 2003. New York : ACM Press, 2003.

Bradner, E., Kellogg, W.A., & Erickson, T. The Adoption and Use of Babble: A Field Study of Chat in the Workplace. The Proceedings of the European Computer Supported Cooperative Work (ECSCW '99) conference. Kluwer Academic Publishers,1999.

Erickson, T., Smith, D. N., Kellogg, W. A., Laff, M. R., Richards, J. T., and Bradner, E. "Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of 'Babble.'" In Human Factors in Computing Systems: The Proceedings of CHI '99. ACM Press, 1999.

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Ding, X., Erickson, T., Kellogg, W.A., Levy, S., Christensen, J.E., Sussman, J., Wolf, T.V. and Bennett, W.E. An Empirical Study of the Use of Visually Enhanced VoIP Audio Conferencing: The Case of IEAC. The Proceedings of CHI 2007. New York: ACM Press, 2007.

Erickson, T. ‘Social’ Systems: Designing Digital Systems that Support Social Intelligence. To appear in AI and Society.

Erickson, T., Huang, W., Danis, C., and Kellogg, W. A. A Social Proxy for Distributed Tasks: Design and Evaluation of a Working Prototype. The Proceedings of CHI 2004. New York : ACM Press, 2004.

Erickson, T. "Designing Visualizations of Social Activity: Six Claims" The Proceedings of CHI 2003: Extended Abstracts. In press. New York: ACM Press, 2003.

Erickson, T., Halverson, C., Kellogg, W. A., Laff, M. and Wolf, T. "Social Translucence: Designing Social Infrastructures that Make Collective Activity Visible." Communications of the ACM (Special issue on Community, ed. J. Preece), Vol. 45, No. 4, pp. 40-44, 2002.

Erickson, T. and Laff, M. "The Design of the 'Babble' Timeline: A Social Proxy for Visualizing Group Activity over Time." In Human Factors in Computing Systems: The Proceedings of CHI 2001. ACM Press, 2001.

Wolf, T., Erickson, T., Halverson, C., Kellogg, W.A., Laff, M., Malkin, P. "Design Issues for Social Proxies." ECSCW 2001 poster **Note: this is a large pdf file! (8.75MB)

Erickson, T. "The Auction Social Proxy: Portraying Social Activity in Online Auctions" ECSCW 2001 poster **Note: this is a large pdf file! (5.89MB)

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Erickson, T. Five Lenses: Towards a Toolkit for Interaction Design. Theories and Practice in Interaction Design (ed. S. Bagnara, G. Crampton-Smith, G. and Salvendy.) Lawrence Erlbaum: April, 2006.

Wolf, T. V., Rode, J. A., Sussman, J., and Kellogg, W. A. Dispelling "design" as the black art of CHI. The Proceedings of CHI 2007. New York: ACM Press, 2006.

Erickson, T. and Kellogg, W. A. "Social Translucence: Using Minimalist Visualizations of Social Activity to Support Collective Interaction." Designing Information Spaces: The Social Navigation Approach (eds. K. Höök, D. Benyon, and A. Munro). Springer, 2003., pp. 17-42.

Erickson, T. & Kellogg, W.A. "Social Translucence: An Approach to Designing Systems that Mesh with Social Processes." In Transactions on Computer-Human Interaction. Vol. 7, No. 1, pp 59-83. New York: ACM Press, 2000.

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Thomas, J., Kellogg, W.A. and Erickson, T. "The Knowledge Management Puzzle: Human and Social Factors in Knowledge Management." The IBM Systems Journal, Vol. 40, No. 4, 2001.

Erickson, T. and Kellogg, W. A. "Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context." To Appear in Beyond Knowledge Management: Sharing Expertise. (eds. Ackerman, Mark, Volkmar Pipek, and Volker Wulf). Cambridge, MA, MIT Press, in press 2001. [Also available as a pdf.]

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Weisz, J. D., Erickson, T., and Kellogg, W.A. Broadcast Synchronous Messaging: The Use of ICT. The Proceedings of CHI 2006. New York: ACM Press, 2006.

Halverson, C. A., Erickson, T., and Ackerman, M. S. Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization. The Proceedings of CSCW 2004. New York: ACM Press, 2004.

Halverson, C.,A., Erickson, T., and Sussman, J. What Counts as Success? Punctuated Patterns of Use in a Persistent Chat Environment . The Proceedings of GROUP 2003. New York : ACM Press, 2003.

Hudson, J., Christensen, J., Kellogg, W.A., and Erickson, T. (2002). "I'd be overwhelmed, but it's just one more thing to do: Availability and interruption in research management." In Human Factors in Computing Systems, the Proceedings of CHI 2002, Minneapolis, Minnesota.

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